ITX provides IT support services to both commercial and government organizations
About ITX
INFORMATION TECHNOLOGY EXPERTS, INC. (ITX) is northern Colorado’s leading full-service IT support provider. Founded in 1996 by Mai Tran & Bruce Hottman, ITX has 140 employees and posts a 31% annual average growth rate. We serve over 200 commercial and government clients from our headquarters in Fort Collins, Colorado, and client locations nationwide.
ITX is a minority-owned SDB, recent graduate from the 8(a) program, and possess both GSA STARS and Schedule 70 contracts. Our award-winning team is proactive, technically competent, and provides time-tested solutions that increase client effectiveness through the intelligent use of technology.
Our mission is to deliver best-value IT solutions by partnering with our clients to help them achieve their goals. We provide quality products, solutions, and services – on time, within budget.
Our commitment to process, quality, and combining the highest level of resources and expertise assures that our clients receive the greatest ROI.
What we do:
Government IT Services
Commercial IT Services
Fast Facts:
Company
- Founded in January 1996
- More than 11 government client offices nationwide
- SDB minority-owned business
- GSA Schedule 70 (GS35F0453R)
- GSA 8(a) STARS GWAC (GS-06F-0399Z)
- Award-winning management team
- 200+ government and commercial customers
Financial
- Profitable every year
- Sound financial management practices
- 31% annual average annual growth rate
- 2008 revenues $13.5M
Employees
- 140 employees
- Benefits tailored to IT professionals
- 401(k) with employer matching
- 52% of staff are women, veterans, minorities
Quality Policy - ITX is committed to providing products and services that meet or exceed our customers’ expectations of highest quality, best-value cost, and on-time delivery. All ITX employees are responsible to assure quality in product and service delivery and empowered to resolve any inconsistencies with expedience and fairness for all.
Mission - The ITX team delivers best-value IT solutions, partnering with our customers to help achieve their goals. We provide quality products, solutions, and services - on time, within budget.
Values - Corporate values shape our success. Company ethics drive the interaction of our client focus, quality staff, and technical expertise. The fundamental importance of family, community, and collaboration are ITX cornerstones. ITX judges its effectiveness based on the following values:
Absolute Customer Service
- Empower employees to ensure customer satisfaction
- Every customer concern must be noted and addressed immediately
Honesty
- To our customers and each other
Innovation
- Implement better methods and processes for all key tasks
- All processes must add value
Open Communication
- Say what is on your mind
- Resolve issues early
Responsibility
- Take 100 % responsibility for a task, once accepted
- Learn to deliver a task and accept a task – communicate
- Don’t drop the ball!
- All Promises Must Be Kept!
We Care
- About our customers
- About each other
- Everyone shares in the success
